It depends on what your site actually needs. We'll tell you plainly after the audit, before anything's agreed. No package tiers. No guessing from a price list that doesn't fit your site.

What happens after the free audit?

You get the findings either way. If it makes sense to work together, we'll say so, and what it'd involve. If it doesn't, you keep the findings and walk away. No pressure either way.

Second Wind Web Design | Free Website Audit

Q: Do I need to know anything technical?

No. You tell us what's wrong with how the business is performing. We handle everything underneath it. You'll never need to touch code or explain what a CMS is.

Q: Does this work for my type of business?

If your site gets visitors who don't turn into customers, yes, regardless of industry. The mechanism's the same everywhere: find where people leave, then fix that specifically.

winchester-based web design agency

More sales,
‍by design.

Getting visitors to your site is hard. Losing them once they're there is expensive. We find where you're losing them and rebuild those moments, so more of them become loyal customers.

Get in touch

Got it. We'll be in touch to talk through a plan that's properly scoped for your business.

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Working with us

Turning those
quick wins into recurring results

We design for conversion, that's the whole point of a website. But conversion only works if the right people land on it, people already looking for what you do. If that's missing, we fix that first, then make sure that traffic turns into more calls and more customers.

First Contact

Diagnose

We go through what your Scorecard already foundA short call to walk through your results together, agree which of the quick wins are worth doing properly, and settle where the budget's best spent first.

The Sprint

Fix or double down

We fix the gap, or push what's already working. If your visibility is genuinely the problem, that's where the work goes first. If it isn't, we don't waste time redoing what's already fine, we push it further instead, while the real bottleneck gets the attention.

The Level Up

Convert

We turn that traffic into customers. Being found is only half the job. Once people are reliably landing on your site, the focus shifts to what happens next: the page, the offer, the path to getting in touch, so the traffic actually converts.

flexible approach

Nothing about this is one-size-fits-all

The platform, the process, how involved you want to be, none of it is fixed in advance.

Any platform

WordPress, Webflow, fully custom, or anything in between.

Any size job

A single underperforming page, or a full site rebuild, same process either way.

No technical knowledge needed

You just need to know what's bothering you about your site, not how to fix it.

Your pace, your call

Hands-off until it's done, or involved in every decision, whichever works for you.

The research

Don't take our word for it

These aren't Second Wind's numbers. They're what independent research found when people ran into exactly the problems we look for.

TL;DR: Every second counts.

53%

Of mobile visitors leave a slow site

If a page takes longer than 3 seconds to load, over half your visitors are gone before they've read a word.

Google, The Need for Mobile Speed

Drop in sales for every 0.1 second lost

A hundred-millisecond delay in load time is enough to measurably cut conversions, found across ten billion site visits.

Akamai, Online Retail Performance Report

0.05s

How many seconds it takes to judge your site

That's how fast visitors decide whether a business looks credible, before they've read a single line of copy.

Lindgaard et al., Behaviour & Information Technology

46%

Say design is why they trust a site

Asked why they didn't trust a website, people named its design and layout more than any other reason.

Stanford Web Credibility Project

Questions

Get answers, before you get in touch

What does this cost?

Depends what needs fixing, bigger changes cost more, small ones cost less. You'll get an exact number once we've seen your site. Nothing starts until you're happy with the scope and the price.

What is included in the service?

Everything that affects how your site looks and how it actually works: layout, navigation, load speed, plus the less exciting but important stuff like accessibility. If it changes whether someone stays or leaves, it's covered.

Do I need to know anything technical?

No. You just need to tell us what's frustrating about your site, not how to fix it, that part's on us. You'll never need to touch code, unless that's your jam.

Will you break what's already working on my site?

No. Your rankings, your existing content, everything that's already working stays exactly as it is.

How long does it actually take?

It depends what's broken. Small fixes often ship within days. A fuller rebuild takes longer, and we'll tell you which one yours is before you commit to anything.

Does this work for my type of business?

If your site gets visitors who don't turn into customers, then yes, regardless of industry. The mechanism's the same everywhere: find where people leave, fix that specifically and get more customers.

Direct Line

Skip straight to Yes!

Whether it's a local visibility package or something bigger, a full redesign, an ongoing growth partnership, tell us what you're after and we'll get straight to it.

Got it. Expect to hear from us shortly.

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Turning thosequick wins into recurring results